Frequently Asked Questions

How Do I Purchase Ticket Numbers?

Playing our competitions is simple! First (1) create an account by clicking here, (2) then once logged into your account navigate to the competition you wish to enter, (3) answer the skilled based question, choose how many entries you would like and then proceed to checkout.

How Do You Draw The Winner Of The Competition?

We use Google’s random number generator in order to pick our competition winner. These draws can be watched live from our facebook page https://www.facebook.com/prizedrive

Can I Buy Multiple Tickets For A Competition?

Please check the specific competition stats to view the maximum ticket amount for that specific competition

Can anyone play?

Anyone who’s at least 18 years of age and a UK resident can play our competitions!

How do I enter a Competition?

You can either enter online through our website or by submitting a free postal entry. Please see Terms & Conditions for more information on the free postal entry method

 How do I know my postal entry has been received?

You will receive an email confirming we have accepted your postal entry. If you do not receive an email, please check your spam/junk folders as some email providers may redirect our emails.

 Do I have to be a member to play?

You must be a member to play our competitions. The sign-up process takes less than a minute!

 How long do Competitions last?

Our Competitions run for a fixed number of days, and the duration of each Competition is specified on each listing for that particular draw

Can I withdraw from a Competition?

All entries are final and you will not be able to withdraw from a competition after you have entered.

When does the draw for a Competition happen?

Unless stated differently on a Competition description; The draw for each Competition will take place within an hour of the time at which the Competition ends OR after all tickets sell out!

How do I know if I have won a Competition?

You will receive an e-mail or a call congratulating you! You will also be able to see your name printed on the website as a winner, and if you managed to miss all the announcements, you’ll also likely be put up on social media as a winner. It is super important that you keep your email and telephone details up to date – if we are unable to contact a winner within 21 days of a Competition ending, we reserve the right to re-run the draw and pick a new winner.

Where can I view my tickets?

You can view the number of tickets you have in your account in the top right corner of the screen.

How do you guarantee the quality of the prizes?

We obtain all of our prizes from carefully selected providers, and work closely with reputable firms like MSVT Trackdays, Focus Cup Racing, Aim Technologies to make sure that all of our prizes are exactly as described in each competition. 

Can I receive a cash alternative?

You will receive the prize that is specified in each Competition, and normally there will be no cash alternative available. On occasion, we might offer you cash, and this is entirely at our own discretion. 

What happens if the prize isn’t claimed?

If we are unable to contact a winner within 21 days of a Competition ending and the prize is not claimed within this time, then we reserve the right to re-run the draw and pick a new winner 

Will I receive a confirmation email?

Every time you make a deposit on our website or you spend your tickets on our competitions, you will receive a confirmation email of your activity.

 Do I need to participate in any publicity requests?

We are a good-natured company and will never ask anyone to participate in any unreasonable publicity requests. You are absolutely entitled not to participate in anything that you are not comfortable with – the only things we always need are a winner photo, and permission to place this photo on our website.

Is my data secure?

Please refer to our Privacy Policy for more details.

What if I’ve lost my sign in details?

No need to worry! If you have lost or forgotten your password, just go to the ‘sign in’ page and then click ‘reset password’. If you’ve forgotten the email associated with your account, then please do get in contact with us by clicking the ‘?’ button in the bottom right of the page and we will locate and verify your account.

How do I close my account?

You can close your account at any time by accessing the ‘member area’ and then clicking the ‘close account’ button at the bottom of the page.

Are card payments secure?

We use secure, encrypted connections across our website and do not hold your card details on our servers. Our payment providers are fully PCI and ISO compliant, and we leave all of the financial processing to them. Prize Drive Ltd will never see, store or share any of your financial data.

How can I pay?

You can pay by debit or credit card on our website, using our payment provider’s secure checkout system. Please be aware that some banks place charges on credit cards when you participate in gambling transactions, and, at times, Prize Drive Ltd gets classified as a gambling transaction by certain banks.

Why isn’t my payment going through?

If you receive a message indicating that we were unable to accept your payment, please do double check your details and try again. If you’re still having trouble paying, please get in contact with us at info@prizedrive.co.uk